Academy Help & Support

Guidance, answers, and direct support for ABS Golf Academy.

Choose iOS or Android for walkthrough guidance, help topics and FAQ answers for your app. Purchase access and data storage work differently on each platform. You can also contact the Academy team below.

iPhone · iOSDownload on the App Store
AndroidGet it on Google Play
Contact supportBack to Academy
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Two platforms, clear guidance

Choose the instructions for your store account and device. Restoring Premium access is not the same as restoring your training data.

Academy for iOS

iOS Help & FAQ

For the iPhone app: App Store purchases and private iCloud storage. See the iOS Privacy Policy for data-retention and reset guidance.

iOS walkthrough

Install from the App Store

ABS Golf Academy is now publicly available as a free iPhone app on the App Store.

  • Use the App Store listing as the official download path.
  • Premium options are shown inside the app before purchase.
  • The public release includes planning, activity logging, statistics, and support access.

Start in Activity

Browse the built-in drills, search quickly, save favourites, and open any drill to see setup and scoring.

  • Search and filters narrow the catalog fast.
  • Favourites help you return to repeat sessions.
  • Complete Activity logs a finished session.

Statistics starts empty on purpose

Statistics are created from completed activities, with premium Season Highlights adding a broader year-to-date view.

  • This Week tracks progress against weekly ambition.
  • Completed activities appear below the charts.
  • Season Highlights helps show longer-term progress once enough activity exists.

Use Planning for your week

Planning helps shape a reusable week, while Advanced Planning supports richer scheduled golf work.

  • Tap a day or the plus button to add a session.
  • Simple planning is useful for a basic weekly rhythm.
  • Advanced Planning is for more detailed week and day planning.

Designer is for your own drills

Create custom activities when the built-in catalog does not match how you train.

  • Custom activities appear next to built-in ones.
  • Custom activities are stored locally and can sync through private iCloud when available.
  • You can start with only the fields you actually need.

Settings personalizes the app

Set handicap, ambition, units, theme, notifications, and review Premium access. Help and this walkthrough can always be reopened later.

  • Filters and statistics use your settings.
  • Help and FAQ live in Settings.
  • Open Settings > Membership to check Current plan or use Restore purchases. Apple handles purchases; review the period and price in Apple's confirmation before paying.

iOS help topics

Getting started

  • Download ABS Golf Academy from the App Store.
  • Explore the Activity tab to browse the training catalog.
  • Use the Designer tab to create your own activities.
  • Set your HCP and weekly ambition in Settings to personalize filters and stats.

Browse and filter

  • Search looks at activity title and purpose text.
  • Quick filters for HCP and Favourites live under the search field.
  • Use the Filters sheet to limit by source and activity type.

Log a session

  • Open an activity and use Complete Activity to log time and balls.
  • Score and ball contacts only appear when relevant for that activity.
  • You can edit or delete a log entry from Statistics. Delete hides it from normal views rather than permanently erasing its retained content or earlier versions.

Statistics

  • This Week shows progress toward weekly ambition.
  • Charts show recent trends for time, balls, and discipline scores.
  • Logs are grouped by week for faster review.
  • Season Highlights adds a premium year-to-date statistics surface.

Planning

  • Use Planning to build a reusable standard week for golf practice.
  • Planned minutes are compared to weekly ambition.
  • Advanced Planning supports richer week and day planning when you need more detail.
  • Previous versions and deletion markers for Simple Planner sessions and Advanced Planner events, including notes, are retained without automatic expiry.

Premium

  • Premium features are offered through Apple App Store subscriptions.
  • The app shows current monthly and yearly options before confirmation.
  • Check Current plan under Settings > Membership. Use Restore purchases with the Apple account used for purchase if access is missing.
  • Manage or cancel in iPhone Settings > your name > Subscriptions. Restoring purchases restores access, not training data.

Notifications

  • Enable mid-week and weekly summaries in Settings.
  • If nothing arrives, check notification permissions on your device.

Data and sync

  • Training logs, plans, notes and custom activities are stored locally and can sync through private CloudKit records when iCloud is available.
  • Settings can also sync through iCloud Key-Value Store.
  • Previous versions and deletion markers are retained without automatic expiry. Deleting an item hides it; it is not a permanent-erasure action.

iOS FAQ

Why are there no activities showing?

Your filters or search text may be too narrow. Clear filters, reset the Filters sheet, or remove the search text to see the full catalog.

Where can I download ABS Golf Academy?

ABS Golf Academy is available from the App Store as a free iPhone app. Use the App Store links on this site or search for ABS Golf Academy in the App Store.

How do I log a completed activity?

Open an activity and use Complete Activity to enter time, ball contacts, and score if available.

How do I edit or delete a logged activity?

Go to Statistics, swipe a log row for Edit or Delete, or open the log to edit and save. Delete hides the entry from normal views; its retained content, previous versions and deletion marker are not permanently erased.

Why are Score or Ball Contacts missing?

Those fields only appear for activity types where they are relevant or required.

How do favourites work?

Tap the star on an activity. Use the Favourites filter to show only starred items.

Can I create custom activities?

Yes. Use the Designer tab to create activities that appear alongside the built-in catalog.

What does Planning save?

Planning saves reusable week structure so you can compare planned minutes to your ambition and return to the same rhythm later. Advanced Planning adds richer week and day planning for more detailed scheduled golf work.

What is Premium?

Premium is the paid Academy subscription layer handled through the App Store. Open Settings > Membership to see Billed monthly and Billed yearly options. Check the billing period and price in Apple's purchase confirmation before subscribing.

What are Season Highlights or YTD highlights?

Season Highlights is a premium statistics view for broader year-to-date progress. It becomes more useful as you log more completed activities over time.

How do I restore Premium access?

Use Settings > Membership > Restore purchases with the Apple account used for the subscription, then check Current plan. This rechecks Apple purchase access; it does not restore training history or an iCloud backup.

How do I manage or cancel my iOS subscription?

Open iPhone Settings > your name > Subscriptions, select ABS Golf Academy and follow Apple's options. There is no separate Manage subscription button in the Academy iOS app. Deleting the app is not a cancellation request.

Does an iOS subscription also unlock Android?

Purchases are checked through the store used to buy them. Apple purchase access does not automatically transfer to Google Play or to ABS Golf Performance. Use the original purchase account to restore access on iOS.

Why am I not receiving notifications?

Check that notifications are enabled in Settings and allowed in your device system settings.

Does Delete permanently erase my data?

No. Academy retains previous versions and deletion markers for training entries, Simple Planner sessions, Advanced Planner events and custom activities, including saved content and notes. Deleting hides an item from normal views, and editing does not erase earlier versions. Retained records have no automatic expiry or in-app permanent-erasure control. There is no single in-app erase-all control.

How do I reset my iCloud data?

Stop using Academy on your other devices before a reset. Manage Academy data through the app storage controls in iOS Settings > your name > iCloud, where available. After cloud data is cleared, remaining device copies or restored backups may repopulate it. Settings also use iCloud Key-Value Store, so clearing one storage area does not necessarily clear every synced setting. Removing the app, disabling sync or signing out of iCloud does not itself erase iCloud copies. Contact support if you cannot remove the relevant cloud data; a local reinstall is not a cloud reset.

Where is my data stored?

Data is stored locally on your iOS device. Supported training and planning data, including retained previous versions and deletion markers, can sync through private CloudKit records when iCloud is available. Settings can also sync through iCloud Key-Value Store. Retained records do not expire automatically.

Academy for Android

Android Help & FAQ

For the Android app: Google Play purchases and optional Google Drive backup and restore. Apple billing and iCloud instructions do not apply.

Android walkthrough

Install from Google Play

Download ABS Golf Academy for Android from its official Google Play listing.

  • The app is free to download, with optional Premium subscriptions.
  • You do not need an ABS Golf account for the core training and planning flows.
  • Apple purchases and iCloud are not part of this Android setup.

Find and log a practice activity

Use Activity to find a drill, open its details and choose Complete Activity.

  • Use search and filters to narrow the activity catalog.
  • Save favourites to return to drills you use regularly.
  • Enter time and any score or ball-contact fields relevant to the activity.

Review Statistics and Planning

Review your completed sessions in Statistics and use Planning to organise future practice.

  • Set your handicap and weekly ambition in Settings.
  • Start with a reusable practice week; Premium provides Advanced Planner and additional features.
  • Your training and planning records are stored on the device.

Create your own activities

Use Designer when you want to create a practice activity that is not in the built-in catalog.

  • Custom activities appear alongside the built-in activities.
  • They are stored locally and can be included in an optional Google Drive backup.
  • A Drive backup is not a continuously synchronized library.

Check Membership

Open Settings > Membership to see Current plan and the available Premium options.

  • Monthly and yearly subscriptions are handled by Google Play; review its purchase confirmation before paying.
  • Use Restore purchases to recheck existing Google Play purchase access.
  • Use Manage subscription when shown, or manage the subscription directly in Google Play.

Choose whether to use Google Drive backup

In Settings > Backup, use Google Drive Backup > Connect if you want to save a backup in your own Google account.

  • Connecting also attempts to restore an existing backup.
  • Back up now uploads data; Restore reads the saved backup into the app.
  • Disconnect Google Drive stops the connection; it does not delete local data or the saved backup.

Android help topics

Getting started

  • Install ABS Golf Academy from Google Play, not the App Store.
  • Explore Activity, Statistics, Planning and Designer, then set your preferences in Settings.
  • Replay the walkthrough from Settings > Help & Support > Replay walkthrough.

Activities and training logs

  • Find an activity and choose Complete Activity to record a completed session.
  • Review your training log in Statistics and use its available edit and delete actions.
  • Deleting a local entry does not rewrite an older Drive backup. Restoring that backup can bring deleted records back.

Planning and Premium

  • Use Planning for your practice week. Premium includes Advanced Planner and additional content and features shown in the app.
  • Open Settings > Membership to review monthly and yearly options and Current plan.
  • The price, period and any offer conditions shown by Google Play apply to your purchase.

Restore or manage purchase access

  • Use the Google Play account that owns the subscription, then Settings > Membership > Restore purchases.
  • Check Current plan after the purchase status is refreshed. An expired or cancelled subscription may not provide current access.
  • Manage or cancel through Google Play subscriptions. Purchase restoration is separate from restoring a Drive backup.

Local storage and optional Google Drive backup

  • Training history, notes, plans, custom activities and settings are stored on the device.
  • Google Drive backup is optional. Connect your Google account in Settings > Backup, then use Back up now or Restore.
  • This is backup and restore, not continuous synchronization between devices. ABS Golf does not operate a backend for this training database.
  • Android system backup or phone transfer is separate from the in-app Drive feature. Review the Android Privacy Policy before resetting data.

Notifications and Calendar

  • Review notification preferences in Settings and allow the relevant Android permissions if you want reminders.
  • Calendar integration is optional and writes Advanced Planner events to an ABS Golf calendar when enabled and permitted.
  • Turning off Calendar integration does not remove events already exported to your calendar.

Android FAQ

Where do I download the Android app?

Use the official ABS Golf Academy listing in Google Play. The App Store listing is for the separate iPhone app.

How do I log a session on Android?

Go to Activity, open the drill and choose Complete Activity. Enter the time, score and ball contacts offered for that activity, then save the session. Review it in Statistics.

Why are no activities showing?

Clear the search text and relax your activity filters. Saved favourites can help you find an activity again.

How do I get Premium on Android?

Go to Settings > Membership, review the monthly or yearly option and choose Subscribe. Google Play handles the purchase. Check its price, billing period and any offer conditions before confirming.

How do I restore Android Premium access?

Make sure Google Play is using the account that owns the subscription. Use Settings > Membership > Restore purchases, then check Current plan. This rechecks billing access; it does not restore your training history. If access is still missing, contact support before buying again.

How do I manage or cancel my Android subscription?

Use Settings > Membership > Manage subscription when it is shown, or open Google Play > your profile > Payments & subscriptions > Subscriptions. Select ABS Golf Academy and follow Google's instructions. Uninstalling the app does not cancel a subscription.

Does my Apple subscription unlock Android?

Apple and Google Play purchases are checked separately. Do not assume an Apple subscription automatically unlocks Android, or that an Academy subscription unlocks ABS Golf Performance. Drive backup and restore do not transfer subscription ownership.

Where is my Android data stored?

The training database and settings are stored on your device. Optional backup and restore uses a private app-data area in your own Google Drive account. This Android app does not use iCloud or CloudKit.

How do I back up or restore with Google Drive?

In Settings > Backup, choose Connect under Google Drive Backup and sign in with the account you want to use. Connecting also attempts a restore. Use Back up now to upload data and Restore to read the saved backup into the app. Use the same Google account when restoring on another Android device.

Does Drive keep my devices continuously synchronized?

No. The Android feature provides backup and restore, not continuous synchronization. Create a backup when you want to save the device's current data and restore it deliberately where needed.

What happens when I disconnect Drive or delete data?

Disconnecting does not delete local data or the saved Drive backup. An older backup can bring deleted records back when restored. Remove backups and exported files separately when you want to reset data; see the Android Privacy Policy for the relevant storage controls.

Support and suggestions · Both platforms

Send feedback, bug reports, or improvement ideas to the Academy team.

What to include

The more specific the message, the easier it is to understand what happened and what should improve.

  • Your platform (iOS or Android) and app version
  • What you were trying to do
  • What felt unclear or could be better
  • Steps to reproduce, if this is a bug
  • Screenshots or screen recordings, if available

Messages from this form go directly to the ABS Golf Academy support flow.

Email support@abs-golf.com